Editor's note: The video above was originally published in March 2018.
Wouldn’t it be nice if you didn’t have to wait at the local Department of Licensing office so long while getting your license renewed?
Thanks to a pilot program in Tacoma, your wait time may soon be shorter. Starting in August 2018, the Tacoma licensing office installed cameras at four work counters and found that customers had to wait less. The cameras let customers stay with one DOL representative instead of having to walk back and forth between the camera and the computer when getting their pictures taken.
In mid-March DOL added cameras to all 14 Tacoma work stations.
Now, 300 cameras will be installed in 25 of the DOL’s busiest offices over the next three months. The work will happen mostly when the offices are scheduled to be closed to the public, except for three:
- West Seattle: Friday and Saturday, May 17-18
- Smokey point: Tuesday, June 18
- Spokane Valley: Saturday, June 22 and Tuesday, June 25
Besides Tacoma, the other offices getting cameras are:
- Bellingham
- Bel-Red
- Bremerton
- Everett
- Federal Way
- Kelso
- Kennewick
- Kent
- Lacey
- Lynnwood
- Mount Vernon
- Parkland
- Poulsbo
- Puyallup
- Renton
- Seattle Downtown
- Seattle West
- Shoreline
- Smokey Point
- Spokane
- Spokane Valley
- Union Gap
- Vancouver North
- Vancouver East
- Wenatchee
All work is expected to be completed by June.
Hopefully it’ll be a lot faster the next time you go in to get your picture taken at the DOL office.
